MANAGER AND SUPERVISOR ENGAGEMENT TRAINING

ENGAGEMENT TRAINING FOR MANAGERS AND SUPERVISORS
Level 1 - Engagement Basics

Join the UCI Engagement team and Gallup experts for a four-session journey into the world of employee engagement. As a participant, you will build a strong foundation for your ongoing engagement efforts, gain a deeper understanding of the value of employee engagement, and learn how you can positively impact your engagement scores. You’ll earn a Level 1 UCI Engagement Certificate from UCI’s engagement team upon completion of all four sessions. All sessions are recorded and made available for on-demand learning through the UCLC.

What you will learn:

• What is engagement?
• Why does engagement matter?
• Why is engagement important at UCI?
• How does UCI measure engagement?
• What is the role of the manager/supervisor in engagement?
• Why is the relationship between manager/supervisor and employee one of the most important aspects of engagement?
• Q&A

What you will learn:

• The engagement survey at UCI: structure, cadence, questions and indices, who takes the survey, what does it really measure?
• The science behind the survey questions.
• How to read your results if you have reported scores.
• What to do if you don’t have any reported scores.
• Why you should look at the big picture first.
• You have your results – now what? (A high level lead in to the next session.)
• Q&A

What you will learn:

• Sharing your survey results with your team
• How to develop a team goal
• How to cascade your team goal to employees in ACHIEVE and outside of ACHIEVE
• Setting your own engagement goal as a manager/supervisor
• Helping individuals develop engagement goals
• How do you handle an actively disengaged employee?
• Why simply talking to your employees makes a big difference
• Simple ways to initiate meaningful conversations
• Keeping engagement alive between surveys
• Q&A

What you will learn:

• Introduction to UCI’s engagement action tool
• Complete the action tool live during the webinar
• Ask questions and get answers to your specific situation