MANAGER AND SUPERVISOR ENGAGEMENT TRAINING

Live attendance is encouraged so that you can ask questions and receive answers directly from the experts. All sessions will be recorded and made available for on-demand learning through the UCLC within two weeks of the live session. Completing all four sessions on-demand will also earn you a Level 1 UCI Engagement Certificate from UCI’s engagement team.

What you will learn:

• What is engagement?
• Why does engagement matter?
• Why is engagement important at UCI?
• How does UCI measure engagement?
• What is the role of the manager/supervisor in engagement?
• Why is the relationship between manager/supervisor and employee one of the most important aspects of engagement?
• Q&A

What you will learn:

• The engagement survey at UCI: structure, cadence, questions and indices, who takes the survey, what does it really measure?
• The science behind the survey questions.
• How to read your results if you have reported scores.
• What to do if you don’t have any reported scores.
• Why you should look at the big picture first.
• You have your results – now what? (A high level lead in to the next session.)
• Q&A

What you will learn:

• Sharing your survey results with your team
• How to develop a team goal
• How to cascade your team goal to employees in ACHIEVE and outside of ACHIEVE
• Setting your own engagement goal as a manager/supervisor
• Helping individuals develop engagement goals
• How do you handle an actively disengaged employee?
• Why simply talking to your employees makes a big difference
• Simple ways to initiate meaningful conversations
• Keeping engagement alive between surveys
• Q&A

What you will learn:

• Introduction to UCI’s engagement action tool
• Complete the action tool live during the webinar
• Ask questions and get answers to your specific situation